Maintenance & Repair
Caring for Carotte & Cie creations, to make them last
Carotte & Cie creations are designed to accompany little ones every day. Taking care of them means extending their softness, their quality... and the memories they hold.
By following these care instructions, you extend the lifespan of your creations while keeping their soft and comforting appearance.
Discover how to wash and dry your Carotte & Cie toys and accessories. Like our musical cushions, because yes, our musical cushions don't have batteries and are machine washable! Just like all our other textile accessories! We tell you everything about the care of our baby products and if in doubt, refer to the woven label on each product.
Our repairables
Need a repair? Contact us!
Before making any repair request, please contact us or send us a few photos of your comforter, musical cushion, rattle, or teething ring to alexandra@carotteetcie.com. This will allow us to assess the product's condition and tell you whether it can be repaired or if its wear is unfortunately too extensive.
Every Carotte & Cie creation is made with care and deserves our full attention. That's why we treat each request with the same kindness and attachment that we have for our baby toys and accessories.
Musical cushions and other stuffed toys.
During their first few months, your baby will use their toys and accessories a lot, and it's important for you to be able to maintain them easily!
Well, we've thought of you, new parents, and your precious time...
Washing: Machine wash at 30°C. We recommend washing your musical cushion with your regular laundry or bath towels in the washing machine to avoid damaging the mechanism. You can also add tennis balls to help maintain the plushness of the filling.
Drying: We recommend air-drying your cushion to best preserve the colors of the fabrics.
Accessories & playmats
Our flat comforters, blankets, bibs, wipes, and swaddles will accompany your little ones daily and will be washed frequently.
Washing: all our accessories are fully machine washable at 30°C.
Drying: accessories can be machine dried; prefer gentle drying to keep your accessories in good condition for as long as possible.
Teething rings
You can clean the wooden ring with a damp cloth, or you can naturally disinfect the ring with water and a little white vinegar.
Washing: the textile part can be easily cleaned by hand with a little water and neutral soap, such as Marseille soap.
Drying: we recommend air-drying your teething ring and not using a tumble dryer.
How to read a care label correctly?
Washing and properly maintaining your toys and accessories gives them a longer lifespan. But reading the symbols isn't always easy.
Discover the translation of the main symbols and become a washing pro!
FAQ
How to care for Carotte & Cie products?
All our products are designed to last and accompany your baby every day. We recommend machine washing at 30°C with similar colors, and air drying to preserve the softness of the fabrics and the vibrancy of the designs.
Are the wipes and bibs dryer-safe?
Tumble drying is possible at a low temperature, but to prolong the life of your products, we recommend natural drying.
How do I remove a stubborn stain?
For a small stain, a hand pre-wash with a mild soap or natural stain remover is ideal before machine washing.
Do you offer a repair service?
Yes, as part of our sustainable approach, we offer to repair your Carotte & Cie products when possible (loose stitching, minor wear, etc.). Please do not hesitate to contact us to discuss your request.
How to request a repair?
We can repair Carotte & Cie teethers, comforters, rattles, and musical cushions. Contact us to learn more.
Can I have a product repaired even after several months of use?
Of course. Our creations are designed to last, and we do our best to extend their life, even after many uses. However, some creations may be too worn to be repaired. Contact us before purchasing to ensure eligibility.
Why offer repairs?
Because we believe in more responsible consumption, in giving objects a second life, and in valuing artisanal work.